Shipping policy

Shipping & Delivery Policy

At Sally’s Kitchen, we aim to ensure your orders are prepared fresh and delivered with care.

Delivery Areas

We primarily deliver within North Rhine Westfalen. Delivery to neighbouring regions may be available depending on order size, location, and availability.

Delivery Times

Delivery times vary based on order type and volume. Estimated delivery or collection times will be communicated at checkout or confirmed after your order is placed.

Order Processing

All orders are prepared fresh. Orders must be placed in advance to allow for preparation and scheduling. Cut-off times may apply.

Delivery Fees

Delivery fees vary based on location and order size and will be displayed or communicated before order confirmation.

Missed or Failed Deliveries

If delivery cannot be completed due to incorrect details, unavailability, or failure to collect, the order will not be refunded.

Catering & Large Orders

Delivery and setup details for catering and large orders will be agreed upon during booking and outlined in your confirmation.

Contact Us

For delivery enquiries or special requests, please contact us before placing your order at Kontakt@thesallyskitchen.com